Due Diligence in Sales (Insurance)

Instructor

UIE

Phone

(253) 846-1155

Email

mail@uiece.com

Course Overview

  Welcome to the course titled “Due Diligence in Sales.”  This course presents the due diligence required of an insurance professional from first client contact through policy delivery, if issued.  There is also a lengthy section (94 pages) relating to annuity and life insurance products.

 

  The course discusses product suitability determination, since due diligence cannot be part of the sales process if products do not meet the goals and needs of the consumer.  Too often insurance producers are given lots of information on capturing the sale but too little information is provided on communication skills, product knowledge, and listening well enough to meet the needs and goals of the insurance applicant.

 

  The course begins with specific information in chapter 1 on agent ethics.  From there it goes through the process of first consumer contact through delivering the issued product.  Chapter 7 is 94 pages on life and annuity products.

 

  Product suitability is the theme throughout the course.  From the first consumer interview to policy delivery, the course stresses the procedures to ensure correct product placement.

Course Schedule

Chapter

Subject

Description

Chapter 1

Agent Ethics

What is the Scope of Ethics?

Chapter 2

Client Contact

Setting appointments & Policy Replacement

Chapter 3

Product Selection

Term verses Cash Value

Chapter 4

Product Costs

Adverse Selection, Risk

Chapter 5

The Application

Need for Insurance

Chapter 6

Beneficiary Designations

Beneficiaries, Insurable Interest

Chapter 7

The Issued Product

Underwriting, Annuities, Anti-money Laundering, Types of insurers

Chapter 8

The Agent’s Role

Policy Delivery and Renewal 

Additional Information

None.