Agent Ethics

Table of Contents

Chapter 1:  A Desire for Ethics
Making Choices	5
Ethics Beyond Philosophers	6
Being Ethically Responsible	7
Caring For others	7
Chapter 2:  Work Ethics
Ethics On The Job	11
Education Requirements	11
Responsibility	13
When We Have Failed To Do Something Important	16
Setting Up Professional Standards	17
Questions As Well As Answers	18
Professional Conduct	20
Ethics In The Workplace	21
Ethical Excellence	23
Asking The Right Questions	25
Listening - The Route To Success	26
Patience, Patience, Patience!	27
Customer Satisfaction	28
The Difficult Customer	29
Preparing For The Inevitable	30
Using Specific Language	31
Chapter 3:  A Moral Obligation
Family Obligation	33
Free Choice	34
Egoism	36
Objectivist Theory	36
Cultural Ethics; Perceptions Of Ethics	38
Moral Persuasion (moral reformers)	40
Rationalizing Morals	41
Chapter 4:  The Teaching Of Ethics
Can Ethics Be Taught?	43
A Moral Habit	44
Violence In The Name Of Ethics	46
The Addiction To Power	47
Objective Morality	49
Avoiding Negativity	51
Who Is The Teacher?	52
Are Manners Part Of Ethics?	53
Chapter 5:  Financial Ethics
Ethical Investing	54
Investing In Familiar Products	55
Searching For Compatible Companies	55
Personal Involvement	56
Forcing Change Through Investing	57
SRI	57
The Avoidance Investor	58
Positive Investing Approach	59
Criteria From The National Council of Churches	60
The Activist Investor	61
Gadflies	62
Ethical Investing For Profit	64
Investing In Small Companies	65
Investing For The Long Term	66
Early Ethical Investment Trends	66
Where Does One Begin?	67
Two Basic Categories Of Investments	67
Know Thyself	68
Investment Portfolios	69
Appraising Oneself	70
Considering Current Financial Status	72
Future Financial Concerns	72
Two Portfolio Constants: Change & Deliberateness	73
Ethical Banking	75
Credit Unions	75
Minority Owned Banks	76
Socially Responsible Credit Card Companies	76

United Insurance Educators, Inc.

8213 - 352nd Street East

Eatonville, WA.  98328

(253) 846-1155