Table of Contents
SECTION 1: AN INTRODUCTION TO INSURANCE FRAUD |
1 |
WHAT IS THE IMPACT OF INSURANCE FRAUD? |
3 |
TOP THREE INDUSTRIES AFFECTED BY INSURANCE FRAUD |
5 |
HEALTHCARE |
5 |
WORKER'S COMPENSATION |
6 |
AUTO INSURANCE |
7 |
SECTION 1— KEY TAKEAWAYS: |
8 |
SECTION 2: TWO MAIN TYPES OF INSURANCE FRAUD |
9 |
HARD FRAUD: DELIBERATE AND DAMAGING |
9 |
SOFT FRAUD: AN OPPORTUNITY TO GET MORE |
10 |
WHO CAN COMMIT INSURANCE FRAUD? |
11 |
SECTION 2— KEY TAKEAWAYS: |
13 |
SECTION 3: REAL-LIFE EXAMPLES OF INSURANCE FRAUD |
14 |
FRAUD PROFILE 1: ANDY HOUSE |
15 |
REVIEW |
16 |
FRAUD PROFILE 2: WANDALE J. FULTON |
17 |
REVIEW |
20 |
FRAUD PROFILE 3: JACQUES ROY |
21 |
REVIEW |
25 |
FRAUD PROFILE 4: SCOTT CHARMOLI |
26 |
REVIEW |
29 |
FRAUD PROFILE 5: JOHN AND ANNE DARWIN |
30 |
REVIEW |
33 |
FRAUD PROFILE 6: LARRY RUDOLPH |
34 |
REVIEW |
37 |
FRAUD PROFILE 7: ALI F. ELMEZAYEN |
39 |
REVIEW |
41 |
SECTION 3— KEY TAKEAWAYS: |
42 |
SECTION 4: A CLOSER LOOK AT INSURANCE FRAUD |
43 |
WHY DO PEOPLE COMMIT INSURANCE FRAUD? |
43 |
THE FRAUD TRIANGLE |
44 |
COMMON TYPES OF INSURANCE FRAUD |
48 |
HEALTHCARE: COMMON INSURANCE FRAUD SCHEMES |
48 |
Billing for Services That Were Not Provided |
48 |
Upcoding |
49 |
Unbundling |
50 |
WORKERS' COMPENSATION: COMMON INSURANCE FRAUD SCHEMES |
52 |
Premium Fraud |
53 |
Experience Modification |
54 |
Claims Fraud |
55 |
AUTO INSURANCE: COMMON INSURANCE FRAUD SCHEMES |
57 |
Vehicle Dumping, False Registration, Exaggerated Repair Costs After an Accident, Faulty Airbag Replacement, Staged Accidents |
58 |
Swoop & Squat |
58 |
Drive Down |
59 |
Go and Stop |
59 |
SECTION 4— KEY TAKEAWAYS: |
60 |
SECTION 5: FRAUD DETECTION— HOW TO FIGHT AGAINST INSURANCE FRAUD |
61 |
DETECTING AND MANAGING RED FLAGS |
62 |
COOPERATION WITH GOVERNMENT AND LAW ENFORCEMENT AGENCIES |
63 |
USE OF TECHNOLOGY TO FIGHT FRAUD |
64 |
THE STATE OF FAUD TECHNOLOGY STUDY: ANTI-FRAUD TECHNOLOGIES |
67 |
AML & KYC |
69 |
Figure 6.2 Types of Anti-Fraud Techniques |
70 |
SECTION 5— KEY TAKEAWAYS: |
72 |
SECTION 6: PRACTICAL HELP— WAYS TO PROTECT YOURSELF FROM FRAUD |
73 |
4 SIGNS THAT YOU'RE GETTING SCAMMED |
73 |
PRACTICAL STEPS TO PROTECT YOURSELF FROM FRAUD |
74 |
SAFEGUARD YOUR PERSONAL INFORMATION |
74 |
UTILIZE TECHNOLOGY TO YOUR ADVANTAGE |
76 |
USE COMMON SENSE |
76 |
SECTION 6— KEY TAKEAWAYS: |
78 |
SECTION 7: INSURANCE FRAUD: WHO'S REALLY PAYING? LESSON REVIEW |
79 |
SECTION 1: AN INTRODUCTION TO INSURANCE FRAUD |
79 |
SECTION 2: TWO MAIN TYPES OF INSURANCE FRAUD |
81 |
SECTION 3: REAL-LIFE EXAMPLES OF INSURANCE FRAUD |
82 |
SECTION 4: A CLOSER LOOK AT INSURANCE FRAUD |
83 |
SECTION 5: FRAUD DETECTION— HOW TO FIGHT AGAINST INSURANCE FRAUD |
84 |
SECTION 6: PRACTICAL HELP— WAYS TO PROTECT YOURSELF FROM FRAUD |
85 |
ENDNOTES |
86 |