Chapter 3

 

Annuity Participants

 

 

Annuities involve several parties: the contract owner, the annuitant, the product seller (agent), the beneficiaries, and the insurer that issues the contract. Each party has specific rights and responsibilities. The agent is not always considered a party, since it is not necessary to involve an agent. Generally, four parties are listed as involved in the annuity: the insurer, the contract owner, the annuitant, and the beneficiary. Even the beneficiary is not necessary, since it is not mandatory that one be named.

 

The Contract Owner

 

The contract owner is the person or entity that owns the annuity. There is always a contract owner involved in an annuity. It may be the same as the annuitant, but not necessarily. Usually, the contract owner is the person or entity that made the investment, but again, not necessarily so. The annuity contract is between the insurer (issuer of the contract) and the contract owner.

 

Typically the contract owner is the person or entity that invested the money. As a result, it is the contract owner that decides among the different options available. Contract owners have the right and ability to add more money, if the annuity type so allows, terminate the agreement, withdraw part or all of the money, or change the parties named in the contract.

 

The annuity contract is an investment in an annuity that represents a contractual agreement between the investor and the insurer. The annuity contract contains certain guarantees, assurances, descriptions, terms, and potential penalty provisions.

 

When the contract owner enters into a legal agreement with an insurer, he or she must be aware of all the terms involved. It is the agents responsibility to make these policy terms available for review. If the contract owner decides to make additional deposits, withdrawals, or a complete liquation, penalties or restrictions are likely to apply.

 

The actual contract owner may be an individual, more than one person acting jointly, a trust, a corporation, or a partnership. The only requirement is that the owner must be an adult or legal entity. A minor can only be the owner if the policy lists the minors guardian as the controlling party. Since the owner has control of the investment, he or she can gift or will it in part or whole as desired.

 

Who is the Driver?

In past years, all annuity contracts were annuitant-driven. That means that certain provisions or sections of the annuity contract came into being if the annuitant died, reached a certain age, or became disabled. What happened to the annuitant determined the use of policy provisions relating to any waivers of insurer penalties, death benefits, IRS penalties, and required annuitization or distribution of funds.

 

Recent years have seen the emergence of owner-driven policies. It is important to remember that the annuitant and the owner may or may not be the same person. A few annuity contracts have a provision that some sections or terms of the contract can come into being if either the owner, co-owner, or annuitant dies, reaches the age of annuitization, or becomes disabled. Such either/or substitutes make the annuity contract more flexible and usually more appealing to consumers.

 

How the rights of either the owner or the annuitant will be affected depends upon the terms in the annuity contract. There are broader rights in owner-driven contracts since it allows greater flexibility.

 

The Annuitant

 

In a life insurance contact, the insured is the person whose life is the contract subject. If the insured dies, the policy pays the beneficiary the sum of money agreed upon.

 

In an annuity, the annuitant is the equivalent of the insured in a life insurance contract. The annuitant is termed the measuring life. Every annuity contract must include an annuitant; just as every life insurance policy must include the insured. The annuitant has no voice or control over the investment or its disposition (unless the annuitant is also the policy owner). The death of the annuitant may trigger specified policy guarantees if the money was invested in a variable annuity. The annuitant may not make withdrawals or deposits, change the names of the parties to the agreement, or terminate the contract. Generally, the annuitant must sign the contract, just as the insured must do in a life insurance policy.

 

The person named as the annuitant (the insured person) can be anyone, including the policy owner. The only qualification is that the named annuitant is actually a person, not a living trust, corporation, partnership, or any other non-human entity. The annuitant must be a living person who is within the age requirements of the insurer. Many insurers will not issue an annuity on a person who is over a specified age. The reason has to do with mortality rates and the ability to make payments based on the annuitants lifespan.

 

Annuities generally allow the contract owner to change the annuitant at any time. The only stipulation is that the new annuitant must have been alive when the contract was originally set up. Some contracts allow you to name a co-annuitant. When a co-annuitant is used, the contact may last longer since any forced annuitization or contract termination could be postponed until the death of the second annuitant. If the contract is annuitant-driven, the death of the annuitant may require liquidation of the annuity within a five-year period. Having a second annuitant in a co-annuitant contract can delay this event.

 

What exactly is a co-annuitant? It is a second measuring life similar to a second-to-die in life insurance policies. Naming a co-annuitant means the death of one annuitant will not trigger a possible forced distribution of the annuity. Only a small number of insurers include a co-annuitant option as part of the annuity application. Many professionals dislike using more than one annuitant in todays age of divorce. In some situations, it is thought that having multiple annuitants can cause legal problems when the parties legally separate and wish to separate the annuity asset.

 

The Insurer

 

Whether the annuity contract comes from the consumers local bank, financial planner, brokerage firm, or local agent the agreement is always between the contract owner and the insurance company. There are over two thousand insurance companies in the United States, of which several hundred deal in annuities.

 

The insurance company chosen is known as the insurer. The insurer invests the money deposited according to how the application was submitted (fixed-rate, variable, immediate, deferred, flexible, or single premium). Depending upon the type selected, there will be options for length of annuity duration. The application will not state the interest rate; for that, the consumer will need to consult publications that the insurer puts out periodically. Only the actual contract will give complete terms and responsibilities.

 

Virtually all states have laws on the books regarding annuities and other life insurance company products. This is also true of California. Some specific legislation especially applies to annuities, including 10127.10 through 10127.13 and 10509.6 of the California Insurance Code.

 

Refund Policy

Life insurance products and annuity contracts applying to senior citizens in California issued on or after July 1st, 2004 must have printed on or attached to the policy or contract a notice stating that the owner may return the policy or contract for cancellation following delivery. The insured is considered a senior citizen if he or she is 60 years of age or older on the date of purchase. The policy owner must return it by mail or in person to either the insurer who issued it or to the agent who sold it. Although the insurer can allow more time, it cannot allow less time than required by California. California allows 30 days to return the contract. Since there is a 30-day return period, the premium paid for the annuity cannot be invested anywhere other than in fixed-income investments and money-market funds, unless the investor specifically directs that the premium be invested in the mutual funds underlying the variable annuity contract.

 

Return of the contract within the 30-day cancellation period may not have any of the following effects:

 

1.    In the case of individual variable annuities, as well as life insurance contracts, for which the owner has not directed that the premium be invested in the mutual funds underlying the contract during the cancellation period, return of the policy during the cancellation period must have the effect of voiding out the policy from the beginning date of its creation. It shall be as if no contract ever existed, freeing all parties from any responsibility to the annuity. The premium and any policy fees must be refunded by the insurer to the owner within 30 days from the date that the insurer is notified that the owner has canceled the policy.

  1. In the case of a variable annuity for which the owner has directed that the premium be invested in the mutual funds underlying the contract during the first 30-days of the contract (which is the cancellation period), cancellation will entitle the owner to a refund of the account value, which will not necessarily be the total amount originally paid to the insurer. The insurer must refund the account value to the owner within 30 days from the date that the insurer is notified that the owner has canceled the contract.

 

The refund policy applies to all individual policies issued or delivered to senior citizens in California on or after January 1st, 2004. Policies subject to this section, which were in effect on January 1st, 2003, must be construed to be in compliance with this section, and the insurer cannot enforce any provision in any contract that is in conflict with it.

 

Every individual annuity contract, as well as life insurance policies, (other than variable contracts and modified guaranteed contracts) that are subject to 10127.10 relating to the refund policy that is either delivered or issued for delivery in California must have the following notice printed on the cover page or policy jacket in 12-point bold print with one inch of space on all sides or printed on a sticker that is affixed to the cover page or policy jacket reading:

 

IMPORTANT.

 

You have purchased a life insurance policy or annuity contract. Carefully review it for limitations.

 

This policy may be returned within 30 days from the date you receive it for a full refund by returning it to the insurance company or agent who sold you this policy. After 30 days, cancellation may result in a substantial penalty, known as a surrender charge.

 

The phrase after 30 days, cancellation may result in a substantial penalty, known as a surrender charge may be deleted if the policy does not contain those charges or penalties (since it would not apply).

 

Every individual variable annuity contract, variable life insurance contract, or modified guaranteed contract subject to this section that is delivered or issued for delivery in California must have the following notice either printed on the cover page or policy jacket in 12-point bold print with one inch of space on all sides or printed on a sticker that is affixed to the cover page or policy jacket:

 

IMPORTANT

 

You have purchased a variable annuity contract (variable life insurance contract, or modified guaranteed contract). Carefully review it for limitations.

 

This policy may be returned within 30 days from the date you received it. During that 30-day period, your money will be placed in a fixed account or money-market fund, unless you direct that the premium be invested in a stock or bond portfolio underlying the contract during the 30-day period. If you do not direct that the premium be invested in a stock or bond portfolio, and if you return the policy within the 30-day period, you will be entitled to a refund of the premium and policy fees. If you direct that the premium be invested in a stock or bond portfolio during the 30-day period, and if you return the policy during that period, you will be entitled to a refund of the policys account value on the day the policy is received by the insurance company or agent who sold you this policy, which could be less than the premium you paid for the policy. A return of the policy after 30 days may result in a substantial penalty, known as a surrender charge.

 

The words known as a surrender charge may be deleted if the contract does not contain those charges, since they would then not apply.

 

The previous refund policy would not apply to life insurance policies issued in connection with a credit transaction or issued under a contractual policy-change or conversion privilege provision contained in a policy. Additionally, this section will not apply to contributory and noncontributory employer group life insurance, contributory and noncontributory employer group annuity contracts, and group term life insurance. If an insurer, an insurers agent, group master policy owner, or association collects more than one months premium from a senior citizen at the time of application or delivery of a group term life insurance policy, the insurer must provide the individual with a prorated refund of the premium if the senior citizen delivers a cancellation request to the insurer during the first 30 days of the policy period. Again, a person is considered a senior citizen if he or she is 60 years of age or older on the date of purchase of the policy.

 

Policy Illustrations

Insurance companies typically use illustrations to demonstrate how a product may be expected to perform over time. Obviously, an illustration that is not realistic could be used to mislead a consumer. California Insurance Code 10127.11 sets down requirements relating to the use of insurer illustrations.

 

Insurers and life agents issuing or delivering individual life insurance policies and annuities to senior citizens (aged 60 or older) on or after January 1st, 1995, with the use of non-preprinted illustrations and non-guaranteed values must disclose on those or attached to the cover sheet, in bold or underlined capitalized print, or in the form of a contrasting color sticker, bright highlighter pen, or in any manner that makes it more prominent than the surrounding material, with at least one-half inch space on all four sides, the following statement:

 

THIS IS AN ILLUSTRATION ONLY. AN ILLUSTRATION IS NOT INTENDED TO PREDICT ACTUAL PERFORMANCE. INTEREST RATES, DIVIDENDS, OR VALUES THAT ARE SET FORTH IN THE ILLUSTRATION ARE NOT GUARANTEED, EXCEPT FOR THOSE ITEMS CLEARLY LABELED AS GUARANTEED.

 

The types of illustration that this is addressing are those that the agent would prepare themselves (versus the preprinted type that come with the policy). The agent must make some effort to alert the consumer that it is an illustration only not a guarantee of performance. Therefore, he or she must highlight with a bright highlighter pen, use capital letters, as we have done here, or use some manner to alert the consumer to the statement being made.

 

All preprinted policy illustrations must contain this notice in 12-point bold print with at least one-half inch space on all four sides and it must be printed on the illustration form itself or on an attached cover sheet. It may also be in the form of a contrasting color sticker placed on the front of the illustration. All preprinted illustrations containing non-guaranteed values must show the columns of guaranteed values in bold print. All other columns used in the illustration may be in a standard print. Values as used here includes cash value, surrender value, and death benefit.

 

Annual Statements

Any time an insurer provides an annual statement to a senior citizen (a person aged 60 or older at the time of policy purchase) for a contract that was issued after January 1st, 1995, the insurer must also provide the current accumulation value and the current cash surrender value. 10127.12

 

Surrender Charges

Most annuities have surrender fees for early withdrawal outside of the options available in the contract. While the framework of surrender fees can vary, usually they run through the seventh year of the contract. It begins at seven percent during the first year, declining by one percent per year until a zero fee is imposed in the eighth contract year. Withdrawing ten percent of the account value, if the contract so allows, will not be subjected to surrender fees, however.

 

The point of surrender fees is not hard to guess: it is a way of discouraging clients from surrendering their policy prematurely (thus the name, surrender penalties). Surrender charges are often called back-end loads since the fee would apply at the end of the annuity, when it was surrendered. The actual percentage rate that would apply depends upon the policy terms. Every consumer should be aware of how the surrender penalties would apply to their contract.

 

In California, all individual annuity contracts (as well as individual life insurance policies) for senior citizens must either disclose the surrender period and all associated penalties in 12-point bold print on the cover sheet of the policy or state where that information is located in the contract. A sticker containing this information that is affixed to the cover sheet is sufficient as well.

 

Agents Representing the Insurer

 

Many insurance companies use agents to represent their products. When an insurer does utilize agents to sell their annuity products, some specific requirements exist.

 

Policy Replacement

Insurance sales are often a replacement business. It is the job of the Insurance Department to protect the consumer when replacement might harm them financially. In this pursuit, some specific requirements exist in California when replacement of insurance results from an annuity sale.

 

Each annuity application will contain a preprinted statement regarding the possibility of annuity replacement, which the agent must sign. If replacement is involved, the agent must list all of the applicants existing life insurance or annuity contracts that will be replaced. A copy of the replacement notice must be provided to the applicant. The existing annuity contracts must be identified by name of insurer, insured, and contract number. If the existing insurer has not assigned a number, alternative identification may be used.

 

The replacing insurer must send each existing insurer a written communication advising of the replacement along with the identification information obtained and a summary of the proposed product being sold. The replacing company is not required to include cost indices and equivalent level annual dividend figures. This written communication must be made within three working days of the date the application is received at the replacing companys home or regional office or the date the proposed contract is issued, whichever is sooner.

 

Policy Conservation

The written communication provides the existing company with the opportunity to conserve the existing business. If the company or its agent attempts conservation of the business, within twenty days from the date the written communication they must furnish the policyowner with a policy summary for the existing annuity. The current policy year must be used to generate information relating to premiums, cash values, or death benefits.

 

The company attempting replacement may request the existing insurer furnish it with a copy of the summaries or ledger statements that are given to the policyholder. If they so request, it must be supplies within five working days.

 

The replacing insurer must maintain evidence of the notice regarding replacement, the policy summary, the contract summary, and any ledger statements used, and a replacement register, cross-indexed by replacing agent and existing insurer to be replaced.

 

The existing insurer must maintain evidence of policy summaries, contract summaries, or ledger statements used in any conservation effort. Evidence that all requirements were met must be maintained for at least three years.

 

Of course, the replacing insurer must provide notice that the applicant has the right to an unconditional refund of all premiums paid if the contract is canceled within the 30-day period beginning at the point of policy delivery. In the case of variable annuities, variable life contacts, and modified guaranteed contracts, returning the contract during the 30-day cancellation period entitles the owner to a refund of account value (not necessarily the full amount paid) along with any fee paid for the policy. Refunds must be made within 30 days from the date of cancellation.

 

The Insurance Producer

 

While insurance products are now being sold without an agent, especially on the internet, many insurance products still rely on the field agent. A field producer is the best link a consumer has to the products they purchase. The professional agent has the ability to educate the consumer so that the products they buy will provide the services they are seeking. While the agent can be a valuable asset, he or she can also cause many problems for the consumer if he or she lacks the education required to fully perform their duties.

 

Agents have specific legal obligations to the client. When that client is considered a legal elder, there are some additional obligations. An elder is defined, for the purpose of this section, to mean any person residing in California who is 65 years of age or older. It should be noted that a senior in defined in other areas of the law as an individual who is 60 years old or more.

 

When an agent sells an elder an annuity, he or she has a legal obligation to inform the elder (or the elders representative) in writing if the sale or liquidation of any asset that will be used to fund the annuity may have a tax consequence, early withdrawal penalties, or other costs or penalties as a result. They must further advise that the elder may wish to consult independent legal or financial advice before selling or liquidating assets. This would not apply to a credit life insurance product.

 

If the agent is selling the consumer (an elder) an annuity on the basis of how they will qualify for Medi-Cal, he or she may not negligently misrepresent the treatment of any asset under the statutes, rules, or regulations of the Medi-Cal program, as it pertains to the determination of the elders eligibility for any program of public assistance. The following disclosure must be made to the elder or the elders representative in writing:

 

Notice regarding standards for Medi-Cal eligibility:

 

If you or your spouse is considering purchasing a financial product based on its treatment under the Medi-Cal program, read this important message!

 

You or your spouse does not have to use up all of your savings before applying for Medi-Cal.

 

UNMARRIED RESIDENT

An unmarried resident may be eligible for Medi-Cal benefits if he or she has less than [insert amount of individuals resource allowance] in countable resources.

The Medi-Cal recipient is allowed to keep from his or her monthly income a personal allowance of [insert amount of personal needs allowance] plus the amount of any health insurance premiums paid. The remainder of the monthly income is paid to the nursing facility as a monthly share of cost.

 

MARRIED RESIDENT

Community Spouse Resource Allowance: If one spouse lives in a nursing facility, and the other spouse does not lie in a facility, the Medi-Cal program will pay some or all of the nursing facility costs as long as the couple together does not have more than [insert amount of community countable assets].

 

Minimum Monthly Maintenance Needs Allowance: If a spouse is eligible for Medi-Cal payment of nursing facility costs, the spouse living at home is allowed to keep a monthly income of at least his or her individual monthly income or [insert amount of the minimum monthly maintenance needs allowance], whichever is greater.

 

FAIR HEARINGS AND COURT ORDERS

Under certain circumstances, an at-home spouse can obtain an order from an administrative law judge or court that will allow the at-home spouse to retain additional resources or income. The order may allow the couple to retain more than [insert amount of community spouse resource allowance plus individuals resource allowance] in countable resources. The order also may allow the at-home spouse to retain more than [insert amount of the monthly maintenance needs allowance] in monthly income.

 

REAL AND PERSONAL PROPERTY EXEMPTIONS

Many of your assets may already be exempt. Exempt means that the assets are not counted when determining eligibility for Medi-Cal.

 

REAL PROPERTY EXEMPTIONS

One Principal Residence: One property used as a home is exempt. The home will remain exempt in determining eligibility if the applicant intends to return home someday.

The home also continues to be exempt if the applicants spouse or dependent relative continues to live in it.

Money received from the sale of a home can be exempt for up to six months if the money is going to be used for the purchase of another home.

Real Property used in a business or trade: Real estate used in a trade or business is exempt regardless of its equity value and whether it produces income.

 

PERSONAL PROPERTY AND OTHER EXEMPT ASSETS

IRAs, Keoghs, and Other Work-Related Pension Plans: These funds are exempt if the family member whose name it is in does not want Medi-Cal. If held in the name of a person who wants Medi-Cal and payments of principal and interest are being received, the balance is considered unavailable and is not counted. It is not necessary to annuitize, convert to an annuity, or otherwise change the form of the assets in order for them to be unavailable.

 

Personal Property Used in a Trade or Business.

 

One Motor Vehicle.

 

Irrevocable Burial Trusts or Irrevocable Prepaid Burial Contracts.

 

There May Be Other Assets That May Be Exempt.

 

This is only a brief description of the Medi-Cal eligibility rules. For more detailed information, you should call your county welfare department. Also, you are advised to contact a legal services program for seniors or an attorney who is not connected with the sale of this product.

 

I have read the above notice and have received a copy.

 

Dated: _______ Signature: _________________________________

 

The above statement must be printed in at least 12-point type, be clearly separated from any other document and be signed by the prospective purchaser and that persons spouse or legal representative, if any.

 

The State Department of Health Services will update this form to ensure consistency with state and federal law and make the disclosure available to agents and brokers through its Internet Web site.

 

Policy Replacement Requirements

While it is more common to replace life and health products, agents may also replace annuities. Any agent who accepts an application for an annuity must do two things: (1) secure a statement signed by the applicant as to whether or not replacement of an existing contract is involved, and (2) secure a signed statement as to whether or not the agent knows replacement is, or could be, involved in the transaction. Both of these statements will be part of the application package.

 

If product replacement is involved, the agent must then do the following:

 

  1. At the time of application, give the applicant a Notice Regarding Replacement of Life Insurance, which must be signed by both the applicant and the writing agent and left with the applicant. The agent must obtain a list of all existing annuities to be replaced and properly identify each by name of insurer, the insured, and contract number. If the contract number cannot be found, alternative identification may be used, such as an application receipt number.
  2. The applicant must be left with a copy of the list compiled. In addition the applicant must receive a copy of all printed communications used for presentation of the replacing product.
  3. The insurer that will be used to replace the annuity must receive a copy of the application, the list of contracts being replaced, and the replacement notice.

 

The applicant must receive either originals or copies of all printed communications used during the presentation of the annuity contract, so that he or she may further study them if so desired. The replacing insurer must receive, along with the application for coverage, a copy of the signed replacement notice.

 

If the company being replaced attempts conservation of their product, they must leave original copies any printed or written materials used in this effort with the insured as well.

 

When a contract is being replaced, there is a specified form that must be used. That form must be given to the applicant at the time of application:

 

 

Notice Regarding Replacement

 

Replacing Your Life Insurance Policy or Annuity?

 

Are you thinking about buying a new life insurance policy or annuity and discontinuing or changing an existing one? If you are, your decision could be a good one or a mistake. You will not know for sure unless you make a careful comparison of your existing benefits and the proposed benefits.

 

Make sure you understand the facts. You should ask the company or agent that sold you your existing policy to give you information about it.

 

Hear both sides before you decide. This way you can be sure you are making a decision that is in your best interest.

 

We are required by law to notify your existing company that you may be replacing their policy.

 

Applicant: ____________ Agent: _____________ Date: ____

 

Agents are required to fairly and accurately represent not only their own products, but also those of companies they are attempting to replace. California especially considers it a violation when these actions concern the unnecessary purchase or replacement for an individual 65 years of age or older.

 

What exactly is an unnecessary replacement? According to California Insurance Code, an unnecessary replacement means the sale of an annuity to replace an existing annuity that requires that the insured will pay a surrender charge for the annuity that is being replaced and that does not confer a substantial financial benefit over the life of the policy to the purchase so that a reasonable person would believe that the purchase is unnecessary.

 

In other words, when the replacements do not substantially or meaningfully improve the insureds financial position, it is probably not a good idea to replace the contract and a reasonable person would not do so.

 

Unfortunately, some agents feel it is easiest to avoid replacement paperwork, so they merely indicate that no replacement is taking place when, in fact, it is. Should patterns appear of policyowners who purchase replacement contracts (while indicating on applications that no replacement is involved) from the same selling agent, it will be presumed by California Insurance Department that it is the agents intent to violate California law.

 

Thirty-Day Free Look Period

All disability and life insurance contracts and certificates offer individuals who are age 65 or older the opportunity to examine their policies for 30 days. If, during that time, they decide they do not wish to purchase it after all, they may return the contract for a refund. The 30-day period begins from the time the policy has been delivered to them (not from the time of purchase). If they decide to return it for a refund, the policy or certificate is totally voided, as if no policy or certificate had been issued. All premiums and fees must be refunded to the applicant within 30 days from the date the insurer receives the returned contract. Should the insurer fail to refund all premium and fees within that 30-day period, the applicant is entitled to receive interest on the premium at the legal rate of interest on judgments provided under the Code of Civil Procedure. The interest would be due from the date the insurer received the returned policy.

 

Each policy and certificate must print this 30-day right to return a policy for refund in no smaller than 10-point uppercase type, on the policys cover page and the outline of coverage. It should further instruct the purchaser to return it either in person to their agent or via regular mail to their agent or the insurer.

 

Know Your Policies

It has been said that insurance policies are the number one unread best-selling manuscript. That is due to the fact that few consumers read the policies they purchase. Unfortunately, many agents also do not read the policies they sell. Every insurer makes sample policies available to their field staff. The intent, obviously, is for their agents to read the policies they are recommending to consumers.

 

While brochures may go a long way to give an overview of a product, only the policy is the actual authority on how provisions will affect it. Brochures will not contain the entire implications of all that affect the contract because it is not the insurers intent to do so in this document. Agents have a responsibility to know and understand the entire policy. As the agent reads the policy, each section should be clearly understood. If an agent has questions regarding the policy it is important that he or she contact the home office to determine the answer. This process should be completed prior to introducing the product to any consumer.

 

Credentials

Fire and casualty agents and brokers must prominently display their license so that any consumer entering their office may see and inspect it. California wants consumers to be able to ascertain both its current status and how the agent is licensed in the state.

 

An agents license number must be prominently displayed on business cards in the same size of font as the telephone number and address. Advertisements and written price quotations for specific products must also display the agents license number in the same size of font as the telephone number and address. If the licensee maintains more than one organization license, one of the organization license numbers is sufficient for compliance with California requirements.

 

A new requirement: the word insurance must be on business cards.

 

A new requirement took effect January 1st, 2005. As of that time, licensees must prominently print on their business cards the word insurance in the same size print as the largest printed telephone number. For those who work as transactors, or agent and broker licensees who are classified as solicitors, working as exclusive employees of motor clubs, organizational licensee numbers must be used.

 

It is very important that agents be aware of the 2005 requirement. Any person in violation of this requirement will be subject to a $200 fine for the first offense, $500 fine for the second offense, and $1,000 fine for the third and subsequent offenses. Obviously, it would be foolish to have even one fine occur, let alone three or more. The penalty cannot exceed $1,000 for any one offense. Fines will be deposited into the Insurance Fund.

 

If the commissioner finds that the failure of a licensee to comply with the requirement is due to reasonable cause or circumstances beyond his or her control, and that the agent has been exercising ordinary care, with no willful neglect, the fine may be waived. An agent who has been fined and feels that the fine should be waived must file such a statement, with supporting documents, stating the facts.

 

This new insurance requirement does not apply to everything. It would not apply to a person or entity that is not currently required to be licensed by the department or is exempted from licensure. It would not apply to general advertisements of motor clubs that merely list insurance products as one of several services offered, as long as no details of an insurance product are listed. It would not apply to life insurance policy illustrations required by other California Chapters.

 

The Beneficiary

 

The beneficiary is the person or entity to whom the life or annuity proceeds will be payable at the death of the insured person. It could be a spouse or other family member; it could be a charitable organization; or it could be simply a friend. Some types of contracts have traditionally required the beneficiary to have an insurable interest. An insurable interest is required only at the inception of the policy and will not apply to any subsequent transfers of the policy, at maturity of the policy, or for a death claim.

 

What exactly is an insurable interest? It refers to an individual or entity having a beneficiary link to the insured person. The beneficiary has an interest in the insureds life in some way. Broadly speaking, insurable interest arises either out of close family relationships or from substantial economic interest in the continued life of the person insured. This means there must be a reasonable ground to expect some type of benefit or advantage from the continuance of the insureds life.

 

In more recent years, either by judicial decision or by statute, a person has been regarded as having an insurable interest in his or her own life. As a result of this self-interest, he or she may legally contract for insurance of which he or she is the owner and may generally name a beneficiary of his or her own choosing even if the beneficiary has no visible insurable interest in the insureds life. However, if the policy is applied for and owned by someone other than the insured, the applicant-owner must have an insurable interest in the life of the insured.

 

Most professionals recommend the naming of two beneficiary designations: primary and contingent. A primary beneficiary is the person or entity to whom the life insurance proceeds are paid if that beneficiary or entity is alive or in existence at the time the insured dies.

 

A contingent beneficiary is the person or entity to whom the life insurance proceeds are paid if the primary beneficiary is dead or no longer in existence (in the case of an entity) at the time the insured dies. If no contingent beneficiary was named and the primary beneficiary had predeceased the insured, the proceeds would be paid to the estate of the primary beneficiary and possibly subject to delays and additional taxes.

 

A beneficiary has little status in a policy prior to the insureds death. The annuitants beneficiary has no voice in the control or management of the policy. The only way the beneficiary will prosper is through the death of the insured.

 

Annuities can list beneficiaries in the same way that life insurance policies can. Spouses, children, other relatives, and friends may all be named beneficiaries. Entities can also be named. Usually organizations listed as beneficiaries tend to be charitable organizations, such as animal rescue groups, the Red Cross, United Way, or medical research organizations. Trusts, corporations, and partnerships may be listed beneficiaries. Some individuals create a trust document, and then list the beneficiary on their annuity and life insurance policies as the trust created in their own name. The trust would then distribute funds according to the trust directions.

 

There can be more than one beneficiary listed, without being dependent upon the primary beneficiarys death. When more than one person or entity share in the proceeds, but not on a contingent basis, they are called co-beneficiaries. Co-beneficiaries may be listed in any fractional manner: 50/50, 40/60, and so forth.

 

Married and other committed couples commonly take out annuities, with themselves as contract owner, and their partner as beneficiary. This keeps ownership of their assets between of the two of them until they both die. Some insurers allow co-ownership, in which case both spouses could be the owners. However, many insurers discourage this due to the high divorce rate.

 

A single person, including widows and widowers, often name oneself as the contract owner and annuitant, while listing a family member, charity, or trust as the beneficiary. This allows complete control over the annuity until their death.

 

The contract owner can change the beneficiary at any time. The consent of the beneficiary is never required. It is not unusual for a beneficiary to have no knowledge that they have even been listed in the annuity to receive funds at the insureds death. Since it is not required to notify the beneficiary when they are named, it is also not necessary to notify the individual if their name is removed.

 

Annuity Settlement Options for the Beneficiary

Annuities are not designed with a beneficiary in mind. Annuities are designed to provide the policy owner or annuitant with income during life. As a result, beneficiaries are not always going to be happy with the settlement options chosen by the policy owner.

 

Annuitization has several options available:

1.    Single Life: The annuitant is considered to be the measuring life. The Single Life payout option is designed for only the annuitant or contract owner. A set amount will be received on a regular basis, usually monthly. The amount received will not change. That amount will continue until the annuitant dies. No leftover funds will be distributed to any beneficiaries. Even if the annuitant received only one payment on thousands of dollars deposited, once he or she dies, there will be no inheritance available.

Joint-and-Last-Survivor: Under this option, the insurance company will make monthly payments for as long as either of two named people lives. Beneficiaries will receive nothing once both named people die. Like the Single Life payout option, this is designed for the named annuitants or owners not for beneficiaries. As in the life option, one could say that the insurance company is hoping for the early death of both annuity participants. It would have to be the death of both, since the death of just one would not stop payout. Once both have died, all payout stops. Nothing would continue on to any named beneficiary.

2.    Lifetime with Period Certain: This may also be called Life and Installments Certain. Either way, the key word here is certain. The "certain" period of time is usually either ten or twenty years, but may be another time period also. This payout option may allow payment to continue on to a beneficiary, assuming one has been named and there is time left in the Period Certain. If no beneficiary were named, the remainder of payments in the certain time period would go to the estate. While this payout option does not maximize the amount the annuitant would receive each month, it does include a beneficiary if that is the desire. It must be noted that the beneficiary receives an inheritance only if there is time remaining in the certain period. That time period begins from the first annuity payment made not from the point of the annuitants death.

3.    Cash Refund Annuity: This option refers to the specified number of years or specified dollar amount option. If the annuitant dies before the insurance company has paid out the amount invested, then the remainder of the invested money (plus interest) will be paid out in monthly installments or in a lump sum to the named beneficiary or beneficiaries.

 

In each of these options, the insurance company pays nothing beyond either a specified time or a specified dollar amount. The joint-and-last-survivor is often used by married couples. In this payout option, the spouse would be part of the annuitant side not the beneficiary side - of the contract. The only way a spouse would inherit outside of being an annuitant or owner is through Period Certain and Cash Refund payout options. The same is true for any other listed or desired beneficiary.

 

On all of these options, nothing beyond the terms of the contract would be paid to the estate. Remember that an annuitant could live to be extremely old and still receive monthly income - far past the amount ever paid into the annuity. On the other hand, he or she could die far sooner than expected, leaving the beneficiaries with nothing from their annuity.

 

To recap:

1.    Single Life = nothing after the death of the annuitant;

2.    Joint-and-Last-Survivor = nothing after BOTH named people have died;

3.    Lifetime With Period Certain = nothing after the death of the annuitant or until the stated time period; whichever comes last.

4.    Cash Refund = nothing after the full account has been paid out whether to the annuitant or a beneficiary.

 

Advertising

 

Most industries advertise. It is a way of reaching new clients and promoting business. A company that does not continue to bring in business cannot survive.

 

In California, any advertisement or other activity designed to produce leads based on a response from a potential insured that is directed towards individuals age 65 or older must prominently disclose that an agent may contact them, if that is the intention. Agents must disclose that they are contacting the consumer as a result of a generated lead at the point of initial contact.

 

The source of the lead must be true, without intent of deception. Using a fictitious name, or a true name in a misleading manner is prohibited. In past years, it was common to use a name so similar to a nationally recognized organization that a consumer could easily misunderstand who was actually contacting them. California Insurance Code 787 is attempting to prevent this situation by requiring that anyone who is contacting a consumer truthfully represent themselves and the purpose of their advertisement.

 

An advertisement is considered to include envelopes, stationery, business cards, or any material that is designed to describe and encourage the purchase of a policy or certificate of disability insurance, life insurance, or an annuity.

 

Furthermore, advertisements may not employ words, letters, initials, symbols, or other devices that are so similar to those used by governmental agencies, nonprofit or charitable institutions, senior organizations, or other recognized companies that would mislead the public. No advertisement may suggest a government agency, nonprofit or charitable group, or senior organization in some way endorses them. Therefore, advertisements also may not use any symbols connected to these organizations.

 

Advertisements may not suggest that which is not true. For example, it is not legal to imply that the reader may lose a right or privilege, benefits under federal, state, or local law if he or she fails to respond to the advertisement. Misleading return addresses also may not be used, even on an envelope or other item related to the advertisement. The return address cannot suggest a government involvement or imply that the advertisement is somehow related to a group when, in fact, it is not. Nothing may imply anything other than the truth of where the ad originates.

 

Insurance agents and brokers must have the insurers approval in writing before they use any advertisement bearing that companys name or insignia. They may not advertise a policy, even though it may be available, without first obtaining written approval from the company issuing it.

 

Agents may not state or imply that members of an occupational class or members of a particular group will be receiving special rates or status unless that is actually the case. If the policy being advertised will be sold on an individual basis at regular rates, then only that may be stated.

 

If a public meeting is being advertised for the purpose of selling or promoting insurance products, no deceptive or misleading advertisement for the event may be used. Such terms as seminar, class, informational meeting, or substantially similar wording may not be used to mislead consumers regarding the true purpose of the event. If such terminology is used, it must also state and insurance presentation immediately following in the same type size and font.

 

Company Ratings

 

Agents are sold every day in much the same manner as they attempt to sell others. In order for insurance companies to be successful they must market their products. To do this they recruit a sales staff. Career agents understand the importance of choosing companies wisely. Unhappy clients voice their complaints to their friends.

 

Rating companies look at the various insurance companies and assign a grade to each company. How that grade is arrived at will depend upon the rating service, but all of them consider basic components, such as financial strength and ability to conduct business long-term.

 

A. M. Best Company

Perhaps the best-known rating company is A. M. Best Company of Oldewick, New Jersey, which publishes Bests Insurance Reports. This is the oldest insurance industry rating service. Alfred M. Best began the company in 1899. It was known as an independent watchdog for the insurance industry. The agent or consumer can obtain statistical data and comments about the background and operational methods of American and Canadian insurance companies.

 

A. M. Best provides information regarding an insurance company's financial condition, a brief history of the company in question, information on its management, operating comments and states in which it is allowed to write and sell business. A.M. Best also grants its own ratings to companies, designed to reflect strength and weaknesses in four areas:

1.      underwriting,

2.      expense control,

3.      reserve adequacy, and

4.      investments.

 

Companies not receiving one of these classifications are rated as Not Assigned. This could mean there was not enough data available to assign a classification or it could mean the company was below minimum standards and could not achieve any rating at all, not even the lowest category of C.

 

Anybody shopping for an insurance company wants to choose one that will be around for as long as their money is invested in that company's product. Companies have been developed which rate insurance companies on numerous facets. What they look for will appear similar to the car ratings in Consumer Reports magazine since they look at dependability, durability, and safety among other things.

 

You may not find a rating on an insurance company in question for two reasons; they did not want to pay the $500 fee, or requested the rating not be published. In this instance, the company is listed, but without the rating that was given.

 

In most cases, a policyholder would be wise to place their trust in a company rated A or A+ by A.M. Best. An agent would want to look at the rating system in order to provide a sound company for the policyholder's investment. Most people probably would not do their own research on a company, even for their financial stability. As with all insurance products, whether annuities or life insurance, due diligence is essential when recommending a product to a client. Agents should read the annuity or life insurance contracts in their entirety. The history of a company's investment portfolio should be considered before recommending a company. A.M. Best provides one source that this can be done through. Some critics, though, question the integrity and meaningfulness of the A.M. Best ratings, claiming that the information upon which the ratings are based is old information and that insurance companies can pressure them for a better rating. A.M. Best, of course, defends its integrity and objectivity.

 

As annuities become more competitive, insurance companies may be tempted to overextend themselves. Due Diligence requires an agent evaluate the carriers that they represent. An agent should know where their carriers are investing their money. An agent should know for how long the money is invested. Most importantly, an agent should know the ratio of assets to liabilities in the companies they represent. Remember that the size of the assets alone means very little. If liabilities outmatch assets, trouble could possibly develop.

 

A.M. Best is only one source where company information can be found. There are other sources that can be utilized regarding the ability of an insurance company to make good on their promises. A.M. Best Company can be contacted directly at:

 

Ambest Road

Oldewick, NJ 08858

(800) 424-BEST (there is a fee for receiving this service)

 

The following is a list of the A.M. Best ratings and what they mean, how they can be modified and how the "not assigned" ratings can be interpreted. For an agent, use only the most current book. Summaries are available from A.M. Best and even insurance companies themselves.

 

A+ (Superior)

Assigned to the companies which A.M. Best thinks has achieved superior overall performance when compared to the norms of the life/health insurance industry. Relatively, the A+ rated insurance companies generally have demonstrated the strongest ability to meet their respective policyholder and other contractual obligations.

 

A (Excellent)

Assigned to the companies which A.M. Best thinks has achieved excellent overall performance when compared to the norms of the life/health insurance industry. Relatively, A rated insurance companies generally demonstrate a strong ability to meet their respective policyholder and other contractual obligations.

 

B+ (Very Good)

Assigned to the companies which the A.M. Best thinks has achieved a very good overall performance when compared to the norms of the life/health insurance industry. Relatively, B+ rated insurance companies generally demonstrate a very good ability to meet their policyholders and other contractual obligations.

 

 

B (Good)

Assigned to the companies that A.M. Best feels has achieved good overall performance when compared to the norms of the life/health insurance industry. Relatively, B rated insurance companies generally demonstrates a good ability to meet their policyholder and other contractual obligations.

 

C+ (fairly Good)

Assigned to the companies which the A.M. Best thinks has achieved fairly good overall performance when compared to the norms of the life/health insurance industry. Relatively, C+ rated insurance companies generally demonstrate a fairly good ability to meet their policyholder and other contractual obligations.

 

C (Fair)

Assigned to the companies which the A.M. Best thinks has achieved fair overall performance when compared to the norms of the life/health insurance industry. Relatively, C rated insurance companies demonstrate a fair ability to meet their policyholder and other contractual obligations.

 

A. M. Best's Rating Modifiers:

The following rating modifiers can be attached to an A.M. Best's rating classification of A+ through C. The modifiers are used to qualify the status of the assigned rating. The modifier will appear as a lower case suffix to the rating.

 

c - Contingent Rating

This means that it is temporarily assigned to an insurance company when there has been a decline in performance in its profitability, leverage and/or liquidity results, but the decline has not been significant enough to warrant an actual reduction in the company's previously assigned Rating. A.M. Best's evaluation may be based on the availability of more current information and/or contingent on the successful execution by management of a program of corrective action.

 

e - Parent Rating

This means that a company which meets A.M. Best's minimum size requirement and is a wholly owned subsidiary of a rated life/health insurance company, insurer. However, it has not accumulated at least five consecutive years of operating experience for rating purposes. The parent company's rating is reference for companies which meet this criteria until such time as the subsidiary is assigned an A. M. Best's Rating.

 

p - Pooled Rating

This is assigned to companies under common management or ownership which pool 100 percent of their net business. All premiums, expenses and losses are prorated in accordance with specified percentages that reasonably relate to the distribution of policyholders' surplus of each member of the group. All members participating in the pooling arrangement will be assigned the same rating and financial size category, based on the consolidated performance of the group.

 

r - Reinsured Rating

This indicates that the rating and financial size category assigned to the company is that of an affiliated carrier which reinsures 100 percent of the company's business.

 

Ratings Not Assigned Classification

Companies not receiving an A.M. Best's Rating (A+ to C) are assigned to a rating of "not assigned" classification, which is abbreviated NA. This is divided into ten classifications to identify the reasons why the company was not eligible or assigned an A.M. Best's Rating. The primary reason is identified by the appropriate numeric suffix.

 

NA-1 Inactive

This is assigned to a company which has no net insurance business in force or is virtually dormant and is not 100 percent reinsured by another company. Normally, A.M. Best will continue to report on an inactive company if it is associated with a group or is an unaffiliated stock company pending sale to a new owner.

 

NA-2 Less than Minimum Size

This is assigned to a company whose annual net premiums written do not meet A.M. Best's minimum size requirement of $1,000,000. The exceptions are:

 

1.    The company is 100 percent reinsured by a rated company, or

2.    The company is a member of a group participating in a business pooling arrangement, or

3.    The company was formerly assigned a rating and is expected to meet the minimum size requirement within a reasonable period of time.

 

NA-3 Insufficient Experience

This is assigned to a company which meets A.M. Best's minimum size requirement, but has not accumulated at least five consecutive years of representative operating experience. For most companies, the year that A.M. Best anticipates assigning a rating is referred to in the report on the company as set forth in A.M. Best's Insurance Reports, Life/Health Edition. For all life/health companies in this category which are wholly owned subsidiaries of a rated life/health insurance company, the rating of the parent company will also be shown for reference purposes in A.M. Best's Insurance Reports, Life/Health Edition, until such time as the subsidiary is assigned a rating.

 

NA-4 Rating Procedure Inapplicable

This is assigned to a company when the nature of its business and/or operations are such that A.M. Best's normal rating procedure for life/health insurance companies do not properly apply. Those companies writing lines of business uncommon to the life/health field; or companies not soliciting business in the United States; or companies which are not actively soliciting new business and are in a run-off position; or companies whose sole insurance operation is the acceptance of business written directly by a parent, subsidiary or affiliated insurance company or those writing predominantly property/casualty insurance under a dual charter would be assigned to this classification.

 

NA-5 Significant Change

This is assigned to a previously rated company whose representative operating experience has been, or is expected to be, significantly interrupted or changed. This may be the result of change in ownership and/or management whereby the existing book of business is sold or reinsured; or a significant revision in the portfolio of coverage offered; or any other relevant event(s) which has or may affect the general trend of a company's operations. Depending on the nature of the change, A.M. Best's rating procedure may require the company is eligible for a rating.

 

NA-6 Reinsured by Unrated Reinsurer

This is assigned to a company which has reinsured a substantial portion of its book of business or maintains considerable amounts of reinsurance recoverable in relation to the policyholder's surplus with reinsurers which have not been assigned a A.M. Best Rating.

 

NA-7 Below Minimum Standards

This is assigned to a company that meets minimum size and experience requirements, but does not meet the minimum standards for A.M. Best's Rating of "C."

 

NA-8 Incomplete Financial Information

This is assigned to a company which fails to submit, prior to the rating deadline, complete financial information for any year in the current five year period of review. This requirement also includes all domestic life/health subsidiaries in which the company's ownership exceeds 50 percent.

 

NA-9 Company Request

This is assigned when a company is eligible for a rating but disputes the A.M. Best's Rating assignment or procedure. If a company subsequently requests a rating assignment, A.M. Best's policy normally requires a minimum period of three years to elapse before the company is eligible for a rating.

 

NA-10 Under State Supervision

This is assigned when a company is under conservator ship, rehabilitation, receivership or any other form of supervision, control or restraint by state regulatory authorities.

 

Standard & Poors Corporation Rating System

Standard & Poor's rating system is along the same lines as A.M. Best's. Standard & Poor's insurance claims-paying ability rating is an opinion of an operating insurance company's financial capacity to meet the obligations of its insurance policies in accordance with their terms. The claims-paying ability ratings are based on current information furnished by the insurance company or obtained by Standard and Poor's from other sources it considers reliable. They do not perform an audit in connection with any rating and may, on occasion, rely on unaudited financial information. The ratings listed below may be modified by adding a plus or minus sign to show relative standings within the major rating categories.

 

These reports are generally not available to the public unless the insurance company that purchases the report chooses to make it available to the policyholders. Standard & Poor's Corporation is at:

 

25 Broadway

New York, NY 10004

(212) 208-8000

 

AAA

Extremely strong capacity to meet contractual policy obligations.

 

AA

A very strong capacity to meet contractual policy obligations.

 

A

Strong capacity to meet contractual policy obligations.

 

BBB

Adequate capacity to meet contractual policy obligations.

 

BB, B, or CCC

Uncertain or weak capacity to meet contractual policy obligations, with CCC assigned to those with the weakest or most uncertain capacity.

 

D

Default. Terms of the obligation will not be met.

 

THE FOLLOWING COMMENTS ARE EXCERPTED FROM STANDARD & POOR'S INSURANCE RATINGS "FOCUS", DECEMBER 1995, VOL. 4, NO. 4

 

Some people believe that insurer ratings are precise "scientific" measures of the financial strength of insurers. Ratings, they think, are like a blood pressure test or taking one's temperature. Such tests produce exact results and therefore by that analogy, ratings ought to communicate equally exact information. Of course, this is not always the case, but by looking at the ratings from several companies, a fair opinion can be reached.

 

Standard & Poor's ratings are opinions about the financial health of insurers based on the analysis conducted by our professional insurance analysts. These analysts, based in New York, Toronto, London, Tokyo, Melbourne, and Paris have spent many years evaluating the financial strength of insurance companies in more than 70 countries throughout the world. Although many of the tools that financial analysts use to evaluate insurers are very precise just like the medical tests used by a doctor, the conclusions that analysts reach from studying these results are a matter of judgment. Ratings are therefore our judgment of the financial stability of many thousands of insurance companies.

 

The insurers we rate in the "secure" range have, in our opinion, the financial strength to honor their policyholder obligations. In other words, at a BBB ("adequate financial security) rating, the insurer has met all of our standards of a secure company.

 

Although some respected observers recommend that insurance be purchased from an insurer that has the top two ratings of two recognized rating agencies, not everyone agrees with this very conservative advice. Certainly, this is not Standard & Poor's viewpoint. In fact what we are saying is that insurers rated BBB or higher are, in our judgment, secure and likely to remain so.

 

The growing reliance on these ratings is a healthy, positive development. Making better-informed decisions about financial strength of insurers is good for consumers, good for brokers, and ultimately good for the industry itself.

 

Moodys Rating System

Moody's concentrates a little more on the quality of the company's investment portfolio. Moody's Investors Service entered the bond-rating business in 1904. They have been evaluating life insurance companies since the 1970s. In 1986 Moody's introduced insurance financial strength ratings to provide guaranteed investment contract (GIC) investors with objective, independent credit opinions. In April 1991, the firm revised several elements of its benchmark capital ratio to reflect the changing nature of risk in the life insurance industry and to improve the accuracy of the ratio. Moody's offers financial strength ratings on nearly 80 life insurance companies, and the list continues to grow. The rated companies represent more than 60 percent of the life insurance industry's assets and more than 90 percent of total GIC assets.

 

Insurance companies pay approximately $25,000 for the rating services. Moody's sees its real clients as financial intermediaries such as brokers, pension plan sponsors, structured settlement advisors and agents. Much of their attention has been given to companies involved in group pensions and individual annuity business. In recent times, coverage has expanded from initial focus on companies selling GICs to annuity providers, universal life writers, and providers of other life products.

 

Like Standard & Poor's rating service, Moody's ratings are not generally available to the public unless the insurance company chooses to make them available to the policyholder. For an annual fee of $125, Moody's quarterly Life Insurance Handbook gives ratings, explains rationale, and provides executive summaries for all life insurance companies. The company can be contacted at:

 

99 Church Street

New York, NY 10007

 

 

Aaa

Insurance companies which are rated Aaa are judged to be of the best quality. Their policy obligations carry the smallest degree of credit risk. While financial strength of these companies is likely to change, such changes as can be visualized are most likely to impair their fundamentally strong position.

 

Aa

Insurance companies which are rated Aa are judged to be of high quality by all standards. Together with the Aaa group they comprise what is generally known as high-grade companies. They are rated lower than the best companies because long-term risks appear somewhat larger.

 

A

Insurance companies which are rated A possess many favorable attributes and should be considered upper-medium grade. Factors giving security to punctual payment of policyholder obligations are considered adequate but elements may be present which suggest a susceptibility to impairment some time in the future.

 

Baa

Insurance companies which are rated Baa are considered as medium-grade, i.e., their policyholder obligations are neither highly protected nor poorly secured. Factors giving security to punctual payments to the policyholder obligations are considered adequate for the present but certain protective elements may be lacking or may be characteristically unreliable over any great length of time. These companies' policy obligations lack outstanding investment characteristics and in fact have speculative elements as well.

 

Ba

Insurance companies which are rated Ba are judged to have speculative elements; their future cannot be considered as well assured. Often the ability of these companies to discharge policyholder obligations may be very moderate and thereby not well safeguarded during other good and bad times in the future. Uncertainty of position characterizes policyholder obligations of insurance companies in this class.

 

B

Policyholder obligations of insurance companies which are rated B generally lack characteristics of the desirable insurance policy. Assurance of punctual payment of policyholder obligations over any long period of time is small.

 

Caa

Insurance companies which are rated Caa are of poor standing. They may be in default on their policyholder obligations or there may be present elements of danger with respect to punctual payments of policyholder obligations and claims.

 

Ca

Insurance companies which are rated Ca are speculative in a high degree. Such companies are often in default on their policyholder obligations or have other perceived shortcomings.

 

C

Insurance companies which are rated C are the lowest rated class of insurance companies and can be regarded as having extremely poor prospects of ever attaining real investment standing.

 

 

The Fitch Ratings

Fitch Ratings was founded as the Fitch Publishing Company on December 4th, 1913 by John Knowles Fitch. Established in New York City, the company began as a publisher of financial statistics whose consumers included the New York Stock Exchange. Fitch became the recognized leader in providing critical financial statistics to the investment community through such publications as the Fitch Bond Book and the Fitch Stock and Bond Manual.

 

In 1924 Fitch introduced the familiar AAA to D ratings that we often use today to rate insurance companies. In 1975 Fitch was one of three statistical organization companies recognized by the Securities and Exchanges Commission.

 

Since 1989, when Fitch was recapitalized by a new management team, Fitch has seen lots of growth. In 2000 Fitch acquired Duff & Phelps Credit Rating Company, headquartered in Chicago. Later that same year they bought the rating business of Thomson BankWatch. These two purchases added a significant number of international offices and affiliates.

 

Duff & Phelps Credit Rating Company included an insurance company management interview, quantitative analysis and a view of the company's future. The ratings were updated quarterly in a effort to make the material more timely. Duff & Phelps rated approximately thirty insurance companies during the 1989-1990 period as contracted for by the insurance companies.

 

When Duff & Phelps rating process was operational, it was divided into four parts.

 

1.      Duff & Phelps requested the company's financial reports.

2.      Representatives traveled to the insurance company for an initial on-site interview after the reports had been received. During the meeting, the rater met in groups and individually with key management personnel, including the chief executive officer, chief financial officer, chief investment officer and product managers.

3.      Duff & Phelps invited a group of executives from the insurance company to their Chicago headquarters to confer with members of the rating committee. This meeting gave the insurance company the opportunity to meet its evaluators and get a better sense of their rating process.

4.      The rating committee convened to establish a rating. It presented the grade and an analysis to the insurance company. The insurance company could then choose either to publish or discard the results.

 

As part of the contract, the insurance company agreed to provide relevant financial information quarterly, for rating updates.

 

Duff & Phelps used the following:

 

AAA

Highest claims paying ability. Risk factors are negligible.

 

AA+, AA, or AA-

Very high claims paying ability. Protection factors are strong. Risk is modest, but may vary slightly over time due to economic and/or underwriting conditions.

 

A+, A, or A-

High claims paying ability. Protection factors are average and there is an expectation of variability in risk over time due to economic and/or underwriting conditions.

 

BBB+, BBB, or BBB-

Below average claims paying ability. Protection factors are average. However, there is considerable variability in risk over time due to economic and/or underwriting conditions.

 

BB+, BB, or BB-

Uncertain claims paying ability and less than investment grade quality. However, the company is deemed likely to meet these obligations when due. Protection factors will vary widely with changes in economic and/or underwriting conditions.

 

B+, B, or B-

Possessing risk that policyholder and contract holder obligations will not be paid when due. Protection factors will vary widely with changes in economic and underwriting conditions, or company fortunes.

 

CCC

There is substantial risk that policyholder and contract holder obligations will not be paid when due. Company has been or is likely to be placed under state insurance department supervision.

 

 

Weiss Research, Inc. Rating System

Weiss is based on a rating system that should "flag potential problems in such a way that the average consumer will be adequately informed in a timely fashion."

 

Weiss developed a proprietary computer model that uses some 200 ratios derived from 750 pieces of data to determine an insurer's rating. They do not meet with managers or other executives for the rating. Data for these calculations come from the statutory reports insurance companies submit to the insurance commissioners, plus supplemental data from the companies themselves. Weiss Research receives quarterly reports from the insurance companies. New information is added to the analytical process and is reported in quarterly updates.

 

The results of the analysis and the ratings are sent to the companies with a request that the data be examined and verified. Some insurance companies do not respond to these requests. Others object to the rating received. Still others object so strenuously that they threaten lawsuits. Weiss Research, Inc. can be contacted at:

 

PO Box 109665

Palm Beach Garden, FL 33410

(800) 289-9222

 

Each rating can be given a (+) or (-) sign. The plus sign is an indication that with new data, there is a modest possibility that this company could be upgraded. The A+ rating is an exception since no higher grade exists. The minus sign is an indication that, with new data, there is modest possibility that this company could be downgraded.

 

A (Excellent)

This company offers excellent financial security. It has maintained a conservative stance in its investment strategies, business operations and underwriting commitments. While the financial position of any company is subject to change, we believe that this company has the resources necessary to deal with severe economic conditions.

 

B (Good)

This company offers good financial security and has the resources to deal with a variety of adverse economic conditions. However, in the event of a severe recession or major crisis, we feel that this assessment should be reviewed to make sure that the firm is still maintaining adequate financial strength.

 

Important Note: Carriers with a rating of B+ of higher are included on our Recommended List.

 

C (Fair)

This company offers fair financial security and is currently stable. But during an economic downturn or other financial pressures, we feel it may encounter difficulties in maintaining its financial stability.

 

D (Weak)

This company currently demonstrates what we consider to be significant weaknesses which could negatively impact policyholders. In an unfavorable economic environment, these weaknesses could be magnified.

 

E (Very Weak)

This company currently demonstrates what we consider to be significant weaknesses and has also failed some of the basic tests that we use to identify fiscal stability. Therefore, even in a favorable economic environment, it is our opinion that policyholders could incur significant risks.

 

F (Failed)

Company is under the supervision of state insurance commissioners.

 

Additional Notations:

SA SB SC SD SE (Smaller Companies)

 

The S designates companies with less than $25 million in capital and surplus, excluding companies with more than $500 million in admitted assets regardless of the capital and surplus levels. It does not reduce or diminish the letter grades A through E. The S is simply a reminder that consumers may want to limit the size of their policy with this company so that the policy's maximum benefits per risk do not exceed one percent of the company's capital and surplus.

 

U (Unrated Companies)

This company is unrated for one or more of the following reasons:

(a)    total assets are less that $1 million,

(b)   premium income for the current year was less than $100,000, or

(c)    the company functions almost exclusively as a holding company rather than as an underwriter.

 

Standard Analytical Services

This rating service gives a descriptive report of a company relative to the so-called "25-giants" of the insurance industry. The pamphlet handed out looks very similar to the one provided by A.M. Best. Mostly companies that do not receive a favorable rating from A.M. Best buy it. Professionals question the credibility and usefulness of this pamphlet.

 

What Do All These Letters and Numbers Mean?

 

Obviously A+ under Bests system is better than their rating of C. That much is easily understood. The Best rating system follows what people are already accustomed to: a system of letters and combinations of numbers and letters. Standard & Poors system also uses letters. Since their system is less detailed some prefer it. Whichever system is preferred, all rating companies should be used, comparing the different companies views.

 

Rating insurance companies is not an exact science. While those who do so are very experienced in the industry, there are still variables that make part of the process a prediction. In fact, the statement made by Standard & Poor is important to note: Although many of the tools that financial analysts use to evaluate insurers are very precise just like the medical tests used by a doctor, the conclusions that analysts reach from studying these results are a matter of judgment.

 

Many agents prefer to represent only companies with the highest ratings from two or more companies. While companies with lower ratings often have superb records in claim payments and other obligations, it is understandable why agents might prefer to stay only with the top companies. Agents must look at the data and reach their own conclusions just as analysts do when they look at the information.

 

Claims paying abilities and other obligations will certainly be linked to the companys financial strength. A company that is struggling may look for ways to maximize their funds. Delaying the payment of claims, commissions, or other obligations might do this.

 

End of Chapter Three

United Insurance Educators, Inc.