Insurance Doesnt Always
Pay Everything
Chapter 5
The Standard Fire Contract does not have any clause relating to coinsurance. Even so, coinsurance is part of many types of policies. It is most likely to be seen in policies protecting manufacturing and mercantile firms. Outside of property and casualty policies, coinsurance is frequently used. This is especially true in medical policies. Coinsurance is not typical in dwelling fire contracts. When coinsurance does exist in property and casualty policies, its intent is to limit the insurers liability.

 


Even though coinsurance is not necessarily used, the concept has been in insurance since policies were first created. It was first used in the marine insurance field. Today coinsurance is so ingrained in marine insurance that it is not considered necessary to even refer to it. It is simply known that the amount of insurance carried is equal to the full value of the property insured. Anything less and the insured must bear a proportional share of any incurring loss.

 

The actual coinsurance term is not necessarily the same in every type of policy. As a result, it is necessary to refer to the list of terms in each type of policy. Coinsurance may be referred to as Average Clause, the Reduced Rate Average Clause, the Standard Average Clause, the Reduced Rate Contribution Clause, and the Percentage Value Clause. Whatever term is used, it limits the insurers liability. Again, whatever term is used, coinsurance intends to limit the insurers liability.

 

The use of coinsurance is widely accepted by consumers. Whether it is called coinsurance in the policy or stated as an average clause, the results are the same. The application of the 1963 Guiding Principles actually reduced any real difference between the two terms. The exception might be when coinsurance is involved in a non-concurrent loss situation.

 

Briefly, the coinsurance or average clause provides that the property owner has any loss paid only in the proportion that the amount of insurance purchased bears to the minimum amount of insurance that the contract requires the insured to carry. The insured, of course, is free to buy as much or as little insurance as they desire.

 

Simply stated, coinsurance restricts recovery on partial losses if the insured did not insure the property for a given percentage of its actual cash value at the time of the loss. Coinsurance is required in some policies and optional in others. A typical coinsurance clause would read:

 

In consideration of the reduced rate and/or form, it is expressly stipulated that in the event of loss this company shall be liable for no greater proportion than the amount hereby insured bears to ___ percent of the actual cash value of the property at the time of loss nor for more than the proportion which this policy bears to the total insurance thereon.

 

Most homeowner policies insure for 80 percent of the homes value. The other 20 percent would be a coinsurance. This provides a reduced premium rate. In Illinois, for example, an 80 percent clause in a fire policy on a fire resistant building may reduce the rate by as much as 70 percent in some central locations. A 50 percent coinsurance may reduce the rate by as much as 56 percent. The actual premium reductions depend upon multiple factors, of course.

 

Most rate reductions come with strings attached. For example, for a rate reduction the insured might agree to protect the property for an amount equal to at least the stated percentage of the actual cash value of the covered property at the time of loss, with the provision that if the percentage is not met, the insured becomes a coinsurer to the extent of the difference between the amount of insurance required and the amount of insurance owned. On that basis, the insured will contribute pro rata to incurred losses.

 

The complexity of adjusting losses under more than one type of coinsurance clause is more than we would want to attempt here. That issue could be a course in itself, but one that few agents would want to tackle. Some things are better left to the actuaries.

 

 

How Coinsurance Works

 

Coinsurance is typically expressed as a percentage. Most fire policies cover up to 80 or 90 percent, but there are no percentage requirements. Regardless of the percentage used, the insurer will never cover more than the policys face amount.

 

There is a formula that is used to figure coinsurance amounts and the amount of insurance that should be purchased.

 

Amount of insurance required:

Actual cash value of the property at the time of loss

X Coinsurance percentage

= Amount of insurance required.

 

To determine how much the insured would receive from a covered loss, the following formula is used:

 

Amount of insurance owned

X Loss =

Maximum amount of recovery

Amount of insurance needed

 

The amount of insurance owned would be the face amount of the insurance in force. The amount of insurance needed would be the actual cash value of the property at the time of the loss multiplied by the coinsurance percentage that is stated in the policy. There are two situations that would make this formula wrong:

 

1.     If the insured carried more insurance than that required by the application of the coinsurance percentage, payment would not exceed the amount of the loss.

 

2.     The insured can never recover more than the face amount of the contract.

 

Probably the majority of fire policies written are for 80 percent coinsurance clause. Assuming this fact, there are some important points to consider:

 

1.     If the insured fails to insure at least 80 percent of the value of the property the coinsurance amount is more than might be expected. It is unfortunate that the term coinsurance has been used to the point of misunderstanding on the part of the consumer. Since different types of policies may apply the term differently, the insured may easily misunderstand how it affects their fire policy. If the insured under-insures their property, there is no recourse once the loss has occurred.

 

2.     The property owner determines the amount of insurance in place. Even though the selling agent may recommend a higher amount, the amount actually purchased is determined by the buyer. Exact property values may not always be known by either the agent or the owner. We generally assume the owner will know the value of their property, but since values change often this is not necessarily the case. In addition, a person who does not deal with property values is not always in a position to assess property value.

Insurance companies and their agents do periodically send out notices to their clients expressing the need to update their coverage. While this is appreciated by many it is ignored as often as it is acted upon. When the property owner experiences a loss it is too late to correct the problem if they failed to act on the companys earlier recommendations.

 

3.     The 80 percent coinsurance clause does not mean that the company will pay only 80 percent of any loss. It does not mean that the insured is prohibited from taking insurance beyond the 80 percent level of the property value. The property owner is free to insure the property to the full 100 percent of its value if they so desire. If the property owner has insurance amounting to the full extent of the loss, losses will be paid as though the policy contained no coinsurance clause.

 

4.     The coinsurance clause becomes inoperative if the loss is equal to or exceeds the stipulated percentage of value. In other words, while the policy will never pay beyond the face amount, it will pay up to the face amount. If the loss is substantially greater than the face amount, the policy will pay that full face amount as though no coinsurance existed. For example, Thomas buys a policy for $5,000 on property valued at $10,000. Even though his policy states 80 percent coverage, since the value is so much higher than the policy, the full $5,000 will be paid without regard to coinsurance amounts.

 

5.     It is not necessary to fully insure with one carrier, unless the policy disallows other insurance. It is wise to purchase policies with uniform coinsurance clauses. Where multiple policies exist, each will pay on a pro rata basis.

 

6.     If a policy with a coinsurance endorsement to insure more than one item, it is recommended to make the clause apply to each item separately. For example, to the building and separately to the contents. When this is the case the wording is typically similar to: if this policy be divided into two or more items, the foregoing conditions apply to each item separately.

 

 

 

Why would a policyholder want coinsurance?

 

At first glance, coinsurance clauses would seem only beneficial to the insurers who are using them to limit their liability. While it certainly is true that coinsurance does limit their liability, it is also beneficial to the consumer.

 

Although the theory behind coinsurance is applicable to any type of coverage, fire insurance provides a clear example of how coinsurance helps achieve rate equity and adequacy for the insured. Most fire losses are partial rather than total. Less than 2 percent of the fires result in a total loss. More than 80 percent produce losses of less than 10 percent of the total property value. As a result only 2 percent of the time is it actually necessary to fully insure a propertys actual value (of course, if you are in that 2 percent total loss amount this argument will not seem realistic). Typically, agents recommend insuring 80 percent of the value. This is a reliable approach since few people will actually loose everything. However, it would also be realistic, if one were willing to gamble on the statistics, to only insure up to 10 percent of the homes actual value. Most of the time it would be adequate coverage.

 

The problem with this view, of course, is that those who do experience losses greater than 10 percent of the property value would be very unhappy if their agent had recommended such a low coverage amount. For those who do want to insure up to 80 percent, as normally done, having a coinsurance provides a rate credit. In other words, it keeps premium rates down. Without coinsurance amounts, full coverage would cost ten times the rate for 10 percent coverage even though the chance of loss is not 10 times as great. With equal rates per $100 of insurance, persons buying full coverage for their losses would pay an inequitable premium considering the low statistics on total losses. By utilizing coinsurance amounts, it is possible to buy 80 percent coverage that is affordable.

 

There is another factor involved. When a mortgage is held it is usually required that a certain percentage of the homes value be covered by insurance. Typically the lending institutions require the amount of the outstanding loan be insured. At least initially, that is nearly the full value of the property.

 

Coinsurance allows insurers to give a fair cost for the insurance purchased. Coinsurance allows companies to collect premiums from all types of people with different levels of risk tolerance while still keeping premium costs accessible to each situation. It is a well-known fact that few fire losses are total in cities with good fire protection. The danger is greater in rural areas with poor fire protection. Even then, comparatively few fires result in a total loss. If there were no coinsurance provisions fire coverage would be much more costly. Without the option of coinsurance, it is likely that many people would purchase small amounts of fire protection, given the higher cost. This might especially be true if the homeowners were aware of these statistics. Those who had to buy nearly full coverage because of mortgage or other contractual agreements would be unfairly penalized with high premium rates. The companies must still collect the same aggregate premium income to meet their claims. This fact would result in huge premiums for those property owners who do not wish to underinsure or, because of mortgage agreements, are forced to purchase insurance insuring the full cost. Without coinsurance, rates would be very high.

 

Insurance professionals often compare premium rates with tax rates. Each is based on factors that should apply to all equally (although some could successfully argue that fairness is not always an issue in either case). Both taxes and premiums should be paid in proportion to the value of the property. Of course, some may elect to fully cover their property while others elect to insure only a portion. As it relates to insurance, those that elect to gamble by only partially insuring their property should only receive claim payments according to the same percentage if it is to be fair to those who elect to fully insure. Just as states and cities adopt a uniform method of assessment in levying taxes to prevent discrimination, fire insurance must have some of the same uniform factors of assessment. There must be some effort to prevent discrimination between those who fully insure and those who only partially insure their property.

 

Rates of premium are the result of many factors, including the type of building construction (wood, brick, and so forth), types of fire prevention available, and existing hazards. Insurance factors are governed by the laws of averages. Given like situations, comparing losses to premium allows insuring companies to arrive at a cost that covers claims and still allows them to stay in business.

 

 

Small versus large property owners

 

There are many types of property owners from those that own a small home to those who own large industrial and mercantile corporations. Coinsurance protects the small owners from the efforts of large industrial and mercantile corporations to pay less for their coverage. Dont misunderstand. Industrial and mercantile corporations are not necessarily trying to put their portion onto someone else. They merely try to keep their insurance costs down in whatever manner is available to them. The result would still be, however, unfair to small owners if coinsurance were not part of the policies.

 

Corporations often have different situations than would small property owners. The property is likely to be located in different localities than would single dwellings, contents may be in different locations than the main home office, even within the same building contents may be stored in different compartments with fireproof walls separating them, or contents may be protected from fire in some manner not commonly used by the small property owner. Because of these conditions, a total loss would be unusual. Therefore, Corporations may try to insure differently than would a small property owner. To prevent large owners from buying full protection on numerous items of property simply by taking out a policy equal in value to the most valuable item, insurance companies require that a blanket policy include at least 90 percent coinsurance and, in some cases, even 100 percent.

 

 

Coinsurance History

 

Some countries, understanding the financial advantages of coinsurance, have actually made the practice a matter of law. France, Italy, Spain, Belgium, Japan, and other countries have made the practice compulsory by law. As stated, the principle has been used in marine insurance from very early times. It wasnt until about 1890 that the United States made any serious attempt to apply coinsurance to fire policies. Even today, however, Americans do not seem to fully appreciate the practice of using coinsurance to minimize rates.

 

In the early 1900s there were actually anti-coinsurance laws. Typically, anti-coinsurance laws exist in states that also have valued policy laws. States having anti-coinsurance laws have dwindled as the financial advantage of coinsurance has been accepted. As of 1996, only Iowa, Missouri, and Texas still had anti-coinsurance laws on the books for some types of policies.

 

 

Consumer Distrust

 

Agents are aware of one major problem with coinsurance and deductible provisions: consumers dislike having to pay any part of a loss. Clients often do not understand coinsurance, especially the more complicated types. They often express a feeling of deception and fine print. Seldom does a consumer understand how coinsurance lowers their premium rates, nor do they understand the reduction of loss through the imposition of coinsurance. Because of these common feelings, it is vital that the insurance agent fully disclose anything that limits a payment for a loss. That includes both deductibles and coinsurance. Such explanations must always take place at the point of sale (prior to the loss). Many professionals feel a yearly reminder of how the policy works is also vital.

 

Consumers typically only appreciate the insurance they have purchased when a loss happens. If they suffer no misfortune, consumers often feel the insurance companies have somehow cheated them out of their premium dollars. It is more reasonable for consumers to realize that they purchased protection that was delivered by the insurance company. Whether or not a loss provided benefits is not an issue. The protection was provided.

 

Another consumer problem arises when inflation has changed the value of the insurance protection they bought. The amount of insurance may have been sufficient at the time of purchase, but due to inflation or rising property values they find themselves underinsured when a loss happens. The first person blamed is usually their agent. It is true that an agent needs to keep in touch with their clients and suggest additional insurance when necessary, but ultimately each consumer must be responsible as well for their financial security. Because it was such a widespread problem, the Businessowners Program uses an amount of insurance clause rather than coinsurance. The insured submits annually a sworn statement of property values. The figure submitted is then covered at 90 percent and becomes the amount of insurance clause. The insurers liability is the proportion that the actual amount of insurance carried bears to the agreed amount entered in the clause. This type of coverage is likely to be eventually applied to other forms of insurance although its success or failure will depend upon careful underwriting and loss adjustment. Without those two factors, competition could produce exactly the same inequities that the coinsurance clause was designed to eliminate.

 

Residential property policies do not usually have coinsurance clauses. Policies must still keep the amount of insurance in a reasonable relationship to the value of the property. There have been public campaigns to educate consumers on their insurance policies, but it is not known how effective this has been. When underwriting a policy, there are basically two things that must be done. First, before accepting the risk, the underwriter is likely to require some minimum percentage of insurance to value. Company policy often sets this at 75 to 80 percent, although the actual amount may vary. Approximation of the value, to which the percentage is applied, is obtained from the agent, from building cost indices, or from an appraisal service organization. Second, during the contract term, the underwriter gets some assistance from the widespread use of the inflation guard endorsement. Some companies use a renewal increase schedule that automatically applies some percentage increase to all existing policies. Both methods help keep the amount of insurance in a reasonable relationship with the property values.

 

Homeowner policies use a replacement cost provision that, while not a coinsurance clause, does help to keep insurance to value relationships in line. It helps to limit recovery if the insured carries less than 80 percent of insurance to replacement cost.

 

 

Coinsurance variety

 

Coinsurance clauses vary in wording as well as in their application in policies. Some companies use coinsurance clauses individually, adapting them to the policy conditions, the special needs of their clients, and the type of property being insured. Other companies may use a more standardized form of coinsurance throughout their policies.

 

There may be times when a provision called the 5 percent waiver clause is used in connection with the coinsurance clause. While the exact wording can vary, it typically reads as follows:

 

In the event that the aggregate claim for any loss is both less than $10,000 and less than 5 percent of the limit of liability for all contributing insurance applicable to the property involved at the time such loss occurs, no special inventory or appraisement of the undamaged property shall be required provided that nothing herein shall be construed to waive the application of the first paragraph of this clause (i.e., the basic coinsurance clause limitation).

If insurance under Section I (property damage) of this policy is divided into separate limits of liability, the foregoing shall apply separately to the property covered under each such limit of liability.[1]

 

 

The 5 percent waiver clause merely waives the special inventory or appraisal of the undamaged property. It is not intended to waive the operation of the coinsurance clause itself. Even so, the coinsurance clause is usually not applied when content losses are small and a waiver of inventory clause exists. Without knowing the value of the insured property, the insurer may have trouble applying the coinsurance clause.

 

It is actually an advantage for an insurance company to use the waiver clause. When the insured values are large and the loss is small, the fire policy requirement of furnishing a complete inventory of both the damaged and the undamaged property may be a financial burden to the client (the insured). It is possible that the cost of the total inventory could exceed the amount of the loss. The insured may find that the cost of obtaining property values exceeds the amount that would be reduced in the benefits paid under the coinsurance clause on small losses. Dispensing with the hassle of obtaining values may also improve customer relations.

 

The final provision of the 5 percent waiver clause states that if two or more types of property are specifically covered, then the $10,000 and 5 percent applies to each type.

 

 

Deductibles

 

Also called waiting periods, deductibles relate to losses that are not covered by the insurance policy. Whether it is called a deductible or a waiting period will depend upon the type of policy. Health policies usually call time or losses not covered waiting periods. These deductibles can be stated as multiple things. For example, in a long-term care nursing home policy, the deductible applies to time not covered, such as 30 days. This means the first thirty days of institutionalization would not be covered by the policy. Coverage would begin on the 31st day of confinement. This can be translated to money, however. If the policy pays a benefit of $200 per day, then a 30 day waiting period equals a $6,000 deductible.

 

Disability riders in life insurance policies often require a six-month waiting period before benefits are payable. Of course, there are shorter waiting periods usually available for additional premium. Some states require a waiting period following an injury to establish eligibility for workers compensation benefits. In some states, compensation benefits become retroaction if the workers disability continues beyond a stated period.

 

 

Why are deductibles used?

We know that deductibles keep premium costs down. When insurers pay less out, they can charge less for the policies. Deductibles are based on sound financial insurance theory. Deductibles reduce the cost of insurance by eliminating frequent small losses that would otherwise be covered by insurance. Deductibles also reduce morale hazards. When an individual knows they must pay the first initial cost of a loss, they tend to be more careful. Insurers typically see better loss experience in policies that have deductibles.

 

Unfortunately, not all deductibles discourage carelessness or loss experience. Franchise deductibles may actually encourage losses in the form of exaggerated claims. By exaggerating the claim amount, the insured may try to collect the entire loss. Disappearing deductibles suffer the same results.

 

Insurance agents often try to minimize or eliminate deductibles for their clients. Unfortunately they, or their clients, may believe that deductibles are bad. Agents often consider them bad public relations. Clients often believe that insurance should cover every loss from beginning to end. Educated agents, who have done the math, generally find that deductibles are in the best interest of their clients. Whether or not they are able to relay this to their clients may be another matter.

 

Deductible clauses may be mandatory in some policies and optional in others. Deductible clauses serve an important purpose in insurance. Some insurers use these clauses to eliminate coverage for small losses. Whether required or optional, the clauses often provide a choice of deductible amounts.

 

Straight Deductibles:

This is the type of deductible clause commonly used. It is often found in automobile collision coverage. The deductible amount is usually expressed as a dollar figure, such as $100 or $250. The actual amount may vary from $50 up.

 

Most consumers are familiar with the straight deductible. In automobile insurance, if Jimmy Jones wrecks his car, he knows he has to pay his deductible before his auto insurance kicks in. If his deductible is $250, he must pay this amount before his auto policy will pay anything. This deductible applies to every loss.

 

Straight deductibles are used in most medical policies. It is common have a $250 to $500 deductible for hospitalizations. This may be per occurrence or a calendar year deductible.

 

Some straight deductibles are a percentage of value rather than a fixed dollar amount. In aviation hull insurance, for example, a deductible of 2.5 to 10 percent of the insured value of the plane may exist. It would apply to all losses except those caused by fire and theft in most cases. Earthquake insurance also has a percentage deductible based on the actual cash value of the property.

 

Convertible Deductibles:

When this deductible type is used, the insured pays an initial rate that is less than the manual rate. If no loss happens, the insured has saved premium. If a loss does occur, he or she must pay an additional premium for the right to collect indemnity. While the reduced rate will vary, in automobile insurance the initial premium is usually around 50 percent of the full cost. That would mean the insured would have to pay an amount equal to the original premium before the insurer would pay a claim. Once that additional premium is paid, no additional amount would be due to collect on successive losses.

 

Cumulative and Participating Deductibles:

Although this is referred to as a deductible, it is not truly one, as losses are paid in full after the insured has accumulated losses equal to the premium paid. When this type of policy is written, the insurer writes a 50-50 or cumulative and participating deductible under which the insured pays 50 percent of the standard premium, then assumes losses until they equal an additional 50 percent of the standard premium. Then full coverage is available for future losses during the life of the policy. This is different than the convertible deductible since all losses apply toward the additional 50 percent of the premium. In no case is the insured required to pay an additional premium. We sometimes see this deductible used in glass insurance.

 

 

Franchise Deductibles:

Ocean marine insurance uses the franchise deductible. Marine policies are written with either franchise or straight deductibles, but the franchise deductible is the most common. The franchise deductible is different from the straight deductible in that if the loss exceeds the franchise (deductible amount), the insurer pays the entire loss, not just the excess. If the loss is not higher than the deductible percentage, the insurance company has no liability to cover.

 

 

Progressively Diminishing Deductibles:

This type of deductible combines the franchise and straight deductibles. While there may be variations, the typical version used in automobile collision insurance plans states that no loss less than a stipulated amount will be paid. If the loss is twice the stipulated amount, it would be paid in full. Losses more than the stipulated amount, but less than the maximum for full coverage, are paid twice the amount by which the actual loss exceeds the stipulated amount (and we wonder why the layperson finds insurance difficult to understand!). For example, Joan has a policy, which states the stipulated amount as $50. No loss for $50 or below would be covered. Losses of $100 or more would be paid in full. Losses between $50 and $100 are partially indemnified. A $60 loss is paid at $20, which is twice the amount by which $60 exceeds $50 ($60 less $50 = $10. $10 X 2 = $20). A $90 loss would be paid at $80 ($90 less $50 = $40. $40 X 2 = $80), and so forth. As the loss increases, the deductible diminishes.

 

Not just automobile policies use this type of deductible. Homeowner policies also use them. No loss to which the deductible applies is paid unless the loss exceeds the policy deductible. HO policies often use two types of deductibles. Deductible clause 1 applies only to damage to the dwelling and to personal property in the open caused by windstorm or hail. Deductible clause 2 adds the deductible to losses caused by all perils other than fire and lightning. Sometimes the deductibles are at the insureds option.

 

Of course, not all homeowner policies use the progressively diminishing deductible method. They may be replaced with a straight deductible amount, such as $100, since progressively diminishing deductibles can work for the benefit of the insured. As an alternative to raising the rates, insurers have switched to the straight deductible. The amount of the straight deductible ($100, $250, $500, etc.) will affect the amount of premium charged.

 

 

Loss Limitation Clauses

 

Insurers may use other types of clauses to limit their losses in fire insurance policies. Some are added at the clients option as a means of lowering their premium, but others may be mandatory in some circumstances.

 

Pro Rata Distribution Clause:

This clause will state something similar to: This policy shall attach in each building or location in the proportion that the value in each bear to the value in all. This clause distributes the insurance automatically over the multiple items insured in proportion to their respective values. How inflation or other factors affect the value of the insured property or items will not affect how the policy pays. Buildings are not generally affected by great swings in value, so how the policy pays will stay relatively stable. Because of this there is not much need of this clause. Fluctuations are more likely to occur with machinery, goods, and other items. Goods or machinery that is routinely moved from one location to another can have wide value variations. In these cases, this clause is extremely useful since it would not be practical or maybe even impossible to keep a record of the changing values.

 

Clauses such as these tend to be more frequent in some policies and rare in others. Pro Rata Distribution clauses are often used in connection with blanket policies. Eighty percent coinsurance clauses are also used in blanket policies. The two clauses are a safeguard for the company and the insured (if sufficient amount of insurance was purchased), because they are protected from the possibility of inadvertently having insufficient protection. The insured must still (1) make sure he or she has purchased enough insurance to meet the necessary requirements and (2) make the insurance bear such relation to the aggregate value as to comply with any coinsurance requirement endorsed on the policy.[2]

 

 

Deductibles

 

Some types of insurance are more likely to use deductibles. Medical insurance made consumers familiar with deductibles, but of course, many other types of coverage also use them.

 

A deductible clause requires the person or entity insured to bear the first part of any loss that would be covered under their policy. Obviously, if the loss were not covered by the policy it would not satisfy the policy deductible clause. Marine insurance was the first to use a deductible clause, but it has been widely accepted, even by the consumer, in most insurance lines.

 

Deductibles do not affect the actual insurance amount in most cases; rather deductibles affect the claim payment. For example, a policy that has a $500 deductible would pay nothing on a loss until the insured has paid the first $500 of the loss. If the loss were less than that $500, the policy would not pay anything at all. Deductible clauses are used to reduce the insurance companys liability since they remove the smaller claims entirely and reduce the larger ones by the amount of the policy deductible. There can be variances in how deductible clauses work, but usually the deductible applies to the first dollar losses. In some policies the deductible applies to every loss, no matter how often they occur. In others, deductibles may be an ongoing process until the specified dollar amount has been exceeded.

 

Some policies have both a deductible clause and a coinsurance clause. When this is the case, there are two ways of handling them. The coinsurance limit can be applied first to the loss, and the deductible amount subtracted second. Or it can be the other way around: the deductible amount applied first, with the coinsurance applying second. Policies usually specifically state which clause applies first and which applies second.

 

Although deductible clauses certainly are intended to limit the insurers liability, they benefit the insured as well. As every agent knows, it is not necessarily easy to convince a consumer that a deductible is in their best interest. All too often, consumers feel deductibles rob them. In fact, deductibles are instrumental in keeping insurance rates down. Because deductibles eliminate many small claims, insurers save in two ways: first by eliminating the claim itself, and secondly by eliminating the administrative cost of paying the claim. Because this saves the insurer money, they are able to keep rates lower than would otherwise be possible. Agents realize that most insurance policies are not intended for the small claims. They are intended to prevent catastrophic financial loss by paying the big claims. It is not unusual for business insurance to have deductibles of $5,000 in order to keep premiums low (and therefore affordable). In todays financial climate, we are seeing business policies offering deductible amounts of even $10,000 and higher. Large deductibles absolutely reduce premium rates. When deductibles are small the policyholder pays higher premium rates. This may prevent purchasing enough coverage to handle the really big losses. Most consumers would not suffer permanently from small losses. It is those big losses that would most likely damage them financially. Since the point of insurance is to transfer the most damaging losses, it makes sense to select larger deductibles in order to afford the cost of purchasing larger amounts of coverage.

 

In some cases there may be tax considerations when purchasing insurance. Although losses are often tax-deductible, it would be hard to imagine a person or business underinsuring for the tax considerations. Usually tax considerations relate to the premiums paid for coverage. Since tax laws do change and state laws vary, it might be necessary to consult with a tax expert when premiums would be high or the need for a type of coverage may be questionable.

 

 

Types of deductibles

 

Deductible clauses do vary from contract to contract and from insurance type to insurance type. Usually deductible variations have characteristics that are particular to certain types of coverage. Depending upon the policy line, deductibles may apply to each property item, each accident, each year (those that refer to each year are called aggregate deductibles), each location, or other variations. Although there are multiple variations of deductibles, they tend to fall into one of three categories:

 

1)    Straight: this may be stated as a specified amount of money, a percentage of a value, a percentage of the amount of insurance applicable, or a waiting period before benefits may be received.

 

2)    Franchise: a fixed amount or percentage of value or insurance applied. In this type, if the loss exceeds the required amount, then the entire loss would be paid in full.

 

3)    Disappearing: losses over a specified amount are paid at a rate in excess of 100 percent so that at some level the deductible is eliminated.

 

As we have stated, there are costs associated with claim payments. In addition, deductibles are believed to reduce moral hazards (people are thought to be more careful when their actions will affect them financially). These two reasons alone are justification for the use of deductibles. These reasons especially apply to the Franchise and Disappearing deductibles. On the other hand, the franchise deductible may encourage the insured to inflate their claims in order to receive payment from their policy. The same may be said for the disappearing deductible.

 

Companies experimented with the disappearing deductible in Homeowners programs to see if it would reduce the companys liability and keep premiums down. After ten years it was abandoned in most states and replaced with the straight deductible. Companies found that consumers quickly realized how the disappearing deductible worked and began to inflate their claims in order to force payment under their policies. Today homeowner policies tend to use the disappearing deductible only when the specified deductible amount is quite high.

 

 

In closing

Insurance companies do not issue blank checks. The limitations in policies are limitations on the amount of recovery. Policies are written to benefit not only the consumer, but the insurance company as well. Insurers intend to make a profit so they use clauses that limit their liability. This is not a bad thing. In the process of making a profit (allowing them to stay in business), consumers pass the threat of catastrophic loss to another entity the insurance company. Limitations on recovery refer to (1) extent of the insurable interest; (2) actual cash value of the loss; (3) policy limits; (4) other insurance; (5) coinsurance, contribution and average clauses, and (6) deductibles.

 

A limitation establishes the maximum amount the insurer will pay for a covered loss. As previously stated, only a covered loss applies. Consumers often see their policies as an adversarial situation: they consider it a case of them against the insurance company. That is why we hear consumers speak of the small print. In reality, there is no so-called small print. Rather, it is a matter of consumers not understanding the insurance they have purchased. Additionally, many consumers believe all losses should be paid for by their policies. They fail to realize that it is the limitations in their policies that allow them to be affordable so that the big losses may be covered.

 

Because consumers view their policies in an adversarial way, it is very important that agents continue to remind their policyholders how their insurance works for them. Only when consumers understand why they want deductibles and coinsurance and other limiting factors will they realize how to best use their policies. Certainly there have been instances when insurance companies did attempt to minimize payable claims. That still happens today. However, deductibles and coinsurance clauses do make sense for both the consumers and the insurers.



[1] 4th edition Property and Liability Insurance by S. S. Huebner, Kenneth Black, Jr., and Bernard L. Webb

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[2] Property & Liability Insurance (4th Edition) by S.S. Huebner, Kenneth Black, Jr., and Bernard Webb